What Matters to You?
“What Matters to You?” shifts the conversation from “what is wrong with you” to “what matters to you”. It is an international campaign that encourages and supports more conversations between people who provide health and social care and the individuals, families and carers who receive that care.
The toolkit provides you with practical examples on how to support and implement the campaign in your organisation. Take a look at what other organisations are doing and how the campaign has impacted on patients and staff.
The campaign will help you to better understand how to tailor care to the actual needs and wants of the individuals you are supporting and have more meaningful communication. This type of conversation takes a very strong person-centred approach.